FAQ


General

Can I bring my infant or child? Is there childcare?

Both the dynamics of Challenge and its pace do not make a good fit for having infants or young children in attendance, even at a limited capacity, and we do not provide childcare. Therefore, we respectively ask all groups to adhere to the Challenge age minimum (students entering 7th grade).

Can you accommodate food allergies and dietary restrictions?

All of our meals are nut- and shellfish-free. We also provide gluten-free and vegan meal plans upon request. (In the registration process, youth leaders must choose a meal plan for each individual.)

If our church is not in the EFCA, can we still attend Challenge?

Yes, absolutely!

Is there a required student-to-leader ratio?

Challenge requires a 10:1 student to leader ratio, per gender. For example, if you have four female students and six male students coming, you would need one leader of each gender.

Are there logos or photos I can use to promote Challenge?

You can download a variety of Challenge media elements—including logos, promotional photos and graphics—from the Resources section of our website.


Registration

What is the registration rate for leaders?

The registration rate for leaders and students is the same.

Can I register more people later?

If you need to register additional people after you first register, you simply submit another registration through the registration portal. You are able to register people through June 6, 2024.

To help our tracking, please submit reservations in larger batches rather than one-off submissions.

Do we need to pre-register for afternoon options like outreach, recreation, etc.?

Outreach: Pre-registration is required. As churches register for Challenge, they have the option to register for outreach. Read our full outreach registration instructions.

Equipping Labs: No pre-registration.

Recreation: No pre-registration, except for tournaments. Sign ups for these tournaments will occur during breakfast; look for the sign-up table in the dining hall.

Learn more about afternoon options here.

What is your refund policy?

Through June 6, 2024, we will grant refunds (minus your deposit*).

After June 6, 2024, we cannot guarantee a refund; they will be determined on a case-by-case basis.

*Deposits ($100/person) for Challenge are due at time of registration and nonrefundable. Deposits can be transferred to another attender in your group (i.e. switch people) or to your overall account balance, but they are not refundable.

How do I reserve hotel rooms?

More information coming soon!

Does the hotel charge my credit card when I make the reservation?

The hotels do not charge the credit card provided at time of booking unless there is a late cancellation or a no-show. Thus, in most cases, the card provided at time of booking is solely used to guarantee the reservation. The week of Challenge, all attendees are asked for a method of payment upon hotel check-in.


Outreach

How many afternoons is outreach available?

We offer outreach opportunities on Tuesday through Friday.

What types of outreach are available?

We offer service and prayer opportunities throughout Kansas City.

Prayer outreach is intercessory and evangelism-based outreach utilizing prayer stations and prayer walking. Training is provided.

Service projects mobilize groups to serve with their hands, muscles and servant hearts. Projects include restoring parks and playgrounds, working with homeless shelters, partnering with other city organizations and coming alongside local churches as an extension into their communities.

Can my group do outreach every afternoon?

Groups are limited to two afternoons of outreach. This is due in part to the availability of transportation, but we also want to encourage groups to participate in our equipping labs and recreation opportunities.

Can we choose different types of outreach each day?

Yes.

How do I register for outreach?

Outreach registration is part of the conference registration process. Please see our outreach registration instructions for details.

Are we guaranteed our requested outreach opportunity?

We attempt to honor all requests but can’t guarantee a specific day or site. Group size is a major factor in assignments. Your flexibility is greatly appreciated.

When will I know our outreach assignment?

Our goal is to communicate assignments two to three weeks before your arrival at Challenge.

Am I able to make changes after registering for outreach?

If you’ve registered for outreach and you desire to make changes to your registration, please fill out our registration change form.

Submitting this form does not automatically update your outreach registration, because we have limited space. We will let you know as soon as possible whether we are able to accommodate your requested changes.

We will accept change requests through June 6, 2024.

Can we register for outreach opportunities onsite?

Once onsite, options are limited; there is no guarantee of openings. In order to honor our city sites, it is important you register prior to Challenge according to our timeline.

Does Challenge provide all needed materials?

Yes, Challenge and our outreach partners provide all needed equipment. Instructions regarding how to dress for service projects will be sent in late June (to those who have registered for service).

Does Challenge provide transportation to outreach sites?

Yes. We contract a bus company that takes groups to outreach sites.

How will our group eat lunch on the day(s) we do outreach?

On days you are assigned to outreach, your group still receives the conference lunch. We will provide logistical details as we near the conference week.

Will students be safe on the streets of Kansas City?

We do not send groups into overtly dangerous communities. Generally speaking, if groups respect that they are in a city, stay in a group and make it known they are present to serve and help, they will be welcomed and supported by the people of the community.

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